Privacy & Policy

Introduction

This privacy policy explains how jaintaxi collects, uses, and safeguards any information you provide while using this website.

jaintaxi is dedicated to protecting your privacy. If we request any personal information that can identify you when using the site, rest assured it will be handled according to this privacy policy.

jaintaxi may update this policy periodically by revising this page. It’s recommended that you review it occasionally to stay informed about any modifications. This policy has been in effect since 31st July 2006.

Information we collect

We may collect the following information:

1. Name and job position

2. Contact details, including email address

3. Demographic details such as postal code, preferences, and interests

4. Other information relevant to customer surveys and/or promotional offers

Along with any personal information or data you voluntarily provide, we also gather specific information whenever you interact with our services ("usage information"). This may include your browser type, the URL that directed you to our services, areas of our services that you visit, and the time of your visit, among other details. Additionally, we collect a unique identifier for your device, called a device identifier, which is automatically assigned and recognized by our system when you access the services. If you make a booking via our call center, jaintaxi may record the calls for training and quality assurance purposes.

As you use our services, tracking information may also be collected, including but not limited to geographic locations. During your ride, the driver’s mobile phone sends GPS coordinates to our servers. Most GPS-enabled devices can provide an accurate location within 50 feet. If you use any of our mobile applications, they may automatically collect and store some or all of the following information ("mobile device information") from your device, in addition to the device details:

1. Your preferred language and country (if applicable)

2. The manufacturer and model of your device

3. Your mobile operating system

4. The type of mobile browser you are using

5. Your geographical location

6. Information about how you use the mobile app and any websites linked through it, such as the frequency of use of specific features, time spent on the app, actions taken, and user engagement

7. Data to help us personalize the content and services available through the mobile app

8. Information from SMS/text messages may be collected with your device permissions for the following purposes: (i) sending and receiving one-time passwords and other forms of device verification, and (ii) automatically populating verification information during financial transactions, whether facilitated by us or a third-party service provider, in compliance with relevant laws. We do not share or transfer SMS/text message information to any external party except as outlined in this privacy policy.

This information is essential for us to grasp your requirements and deliver improved services, particularly for the following objectives:

1. To keep internal records.

2. To enhance our offerings and services.

ime to time, we may also reach out for market research purposes, which could involve contacting you via email, phone, fax, or postal mail

3. Occasionally, we might send promotional emails about new products, exclusive deals, or other information that could interest you, using the email address you provided.

4. From t. Furthermore, we may utilize this information to tailor the website to align with your preferences.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our Use of Cookies

A cookie is a small data file that requests permission to be stored on your computer's hard drive. Once accepted, the file is added, and cookies help analyze web traffic or alert you when you visit a specific site. They enable web applications to interact with you as an individual. This allows the web application to customize its functions based on your needs, preferences, and dislikes by collecting and retaining information about your choices.

We utilize traffic log cookies to determine which pages are frequently accessed. This information assists us in analyzing webpage traffic data and enhancing our website to better meet customer needs. We only use this data for statistical purposes, and it is subsequently removed from our system.

In general, cookies enable us to offer a better website experience by allowing us to see which pages you find valuable and which ones you do not. A cookie does not provide us access to your computer or any personal information about you, aside from the data you voluntarily share with us.

You have the option to accept or decline cookies. While most web browsers are set to accept cookies automatically, you can typically adjust your browser settings to refuse cookies if you prefer. However, doing so may prevent you from fully utilizing the website's features.

Links to Other Websites

Our website may include links to other sites that may interest you. However, once you leave our site via these links, please note that we have no control over the other website. Consequently, we cannot be held responsible for the protection and privacy of any information you provide while visiting those sites, as they are not governed by this privacy policy. We advise you to exercise caution and review the privacy statement relevant to the specific website you are visiting.

We will not sell, distribute, or lease your personal information to third parties unless you have given us permission or are legally obligated to do so. If you indicate that you would like to receive such information, we may use your personal details to send you promotional materials about third parties that we believe may interest you.

How to Contact Us

If you have any questions about this privacy policy, please reach out to us using the contact information provided on the Contact Us page.